This learning path provides foundational knowledge in project management, agile coaching, and IT service management. It is structured into three modules that build complementary skills for effective project and service delivery.
- PRINCE2® 7 Foundation
- Agile Coach Certificate
- ITIL® 4 Foundation
Learning objectives
- Apply structured and goal-oriented project management principles using PRINCE2® 7.
- Structure projects, manage project phases, and oversee product delivery.
- Develop skills in risk management, business case development, and project organization.
- Understand and apply fundamental principles and values of agility.
- Utilize various agile frameworks such as Scrum and Kanban.
- Develop communication, questioning, and conflict management techniques for agile coaching.
- Understand the agile coaching mindset and leadership in agile environments.
- Apply ITIL® 4 methods, processes, and terminology to optimize IT services.
- Understand the guiding principles, four dimensions of service management, the service value system, and the service value chain.
- Integrate agile concepts within ITIL® 4 practices.
Learning format
This learning path is delivered through online modules.