Course content

This learning path provides foundational knowledge in project management, agile coaching, and IT service management. It prepares individuals for roles in structured project execution, agile transformation, and effective IT service delivery.

  • PRINCE2® 7 Foundation
  • Agile Coach Certificate
  • ITIL® 4 Foundation (Fasttrack)

Learning objectives
  • Understand the principles, practices, and processes of PRINCE2® 7 for project management.
  • Apply skills in structuring projects, managing risks, and guiding project phases and product delivery.
  • Explain the core principles and values of agility and relevant frameworks like Scrum and Kanban.
  • Utilize communication, questioning, and conflict management techniques in agile environments.
  • Describe the ITIL® 4 framework, including the four dimensions of service management, the Service Value System, and the Service Value Chain.
  • Apply ITIL® guiding principles and practices to IT service management.

Learning format

This learning path is delivered through a combination of self-paced online modules and potentially live sessions, allowing for flexible learning.