This training program is open to anyone interested in expanding their professional skills. The practical examples and exercises are chosen so they map well to the daily work of Office Managers; participation is expressly open to everyone, regardless of current professional role. The course teaches methods, tools, and content that can be applied in many different work contexts.
The following typical tasks from the daily work of Office Managers serve as worked examples in the exercises; they can be adapted to other fields of activity during the course:
- Office budgets
- Supplier communication
- Onboarding packages
- Facility tickets
- Inventory audits
Content
- Fundamentals of communication in project management
- Advanced communication skills
- Conflict management as a key competence for project leaders
- Final project and certification
Learning Objectives
- Apply fundamental communication principles in project settings.
- Utilize advanced communication techniques for improved stakeholder engagement.
- Implement strategies for effective conflict resolution within project teams.
- Successfully complete a final project demonstrating acquired competencies.
Career Prospects
The skills acquired are directly applicable to project management roles, enhancing the ability to lead teams, manage stakeholders, and navigate complex project dynamics.
Course 2: Scrum Master (PSM I)Content
- Welcome and introduction
- Introduction to Artificial Intelligence (AI)
- Agile concepts and principles
- Scrum Guide: Definition and roles
- Scrum Guide: Events
- Scrum Guide: Practices
- Planning and estimation techniques
- Monitoring and progress tracking
- Scaling Scrum and creating an agile environment
- Exam preparation
- Further topics and optional advanced material
Learning Objectives
- Understand and apply core agile concepts and Scrum principles.
- Effectively fulfill the role of a Scrum Master, including coaching and impediment removal.
- Facilitate Scrum events and guide teams through the Scrum process.
- Prepare for and successfully pass the Professional Scrum Master I (PSM I) examination.
Career Prospects
This course prepares individuals for the role of Scrum Master, a key position in agile organizations. It is beneficial for those seeking to facilitate agile transformations, improve team performance, and manage projects using Scrum. The inclusion of an AI module offers insights into emerging technological trends relevant to agile project environments.