This training program is open to anyone interested in expanding their professional skills. The practical examples and exercises are chosen so they map well to the daily work of Office Clerks (f); participation is expressly open to everyone, regardless of current professional role. The course teaches methods, tools, and content that can be applied in many different work contexts.
The following typical tasks from the daily work of Office Clerks (f) serve as worked examples in the exercises; they can be adapted to other fields of activity during the course:
- Email inbox management
- Outlook calendars
- Document templates
- Travel expense reports
- Order workflows
The program is comprised of the following courses:
Kommunikation und Konfliktmanagement für Projektmanager:innen (Communication and Conflict Management for Project Managers)This course focuses on developing effective communication strategies and conflict resolution techniques crucial for project success.
- **Week 1:** Fundamentals of communication in project management.
- **Week 2:** Advanced communication skills.
- **Week 4:** Final project and certification.
- Conflict management as a key competency for project leaders.
PRINCE2® 7 Foundation: Erfolgreiche Projekte managen (PRINCE2® 7 Foundation: Managing Successful Projects)
This course introduces the PRINCE2® 7 methodology, enabling participants to manage projects in a structured, efficient, and goal-oriented manner.
- Course organization.
- Introduction to PRINCE2® and project management fundamentals.
- PRINCE2® core principles.
- People in PRINCE2® projects.
- PRINCE2® Practices: Business Case.
- PRINCE2® Practices: Organization.
- PRINCE2® Practices: Plans.
- PRINCE2® Practices: Quality.
- PRINCE2® Practices: Risk.
- PRINCE2® Practices: Issues.
- PRINCE2® Practices: Progress.
- PRINCE2® Processes: Preparing a project.
- PRINCE2® Processes: Directing a project.
- PRINCE2® Processes: Initiating a project.
- PRINCE2® Processes: Controlling a stage.
- PRINCE2® Processes: Managing product delivery.
- PRINCE2® Processes: Managing a stage boundary.
- PRINCE2® Processes: Closing a project.
- Applying PRINCE2® consistently.
- Question banks for knowledge checks.
- Short quizzes.
- Exercises, case studies, and exam preparation.
Learning Objectives
Upon completion of this program, participants will be able to:
- Apply fundamental communication principles in project management.
- Utilize advanced communication techniques to enhance project collaboration.
- Implement strategies for identifying and resolving project-related conflicts.
- Understand the structure and principles of the PRINCE2® 7 methodology.
- Apply PRINCE2® practices and processes to manage project elements such as business cases, organization, plans, quality, risk, issues, and progress.
- Execute PRINCE2® processes for project initiation, control, delivery, and closure.
Career Prospects
The skills and knowledge acquired in this program are applicable to various roles within project management and related fields. This includes positions focused on project planning, execution, monitoring, and control, as well as roles requiring strong communication and conflict resolution capabilities. The PRINCE2® 7 Foundation certification is recognized globally and can enhance career opportunities in project management.