Das Modul Englich for Commercial II baut auf das vorhergehende auf und hat folgende Inhalte:

* Letters of order (placing an order, acknowledgement, terms of payment)
* Letters of complaint, dispatch & transport, delay, bad delivery
* Intensive telephoning (making enquiries, offers/complaints/reminders)
* Writing professional faxes & emails
* International Commercial Terms 2000 (Incoterms)
* Business related phrasal verbs and prepositions
* Cross cultural communication and its effect on businesses
* Business case studies - analysis, presentation and discussion
* Free conversation
* Job interview training (on demand)
Themenschwerpunkte:
- Orders
- Complaints
- Presentations
- Meetings
- Telephoning
- Mixed Exercises