- The Usability & UX (User Experience) training with all important methods and practical exercises to create 2 own portfolios for your personal application process from the UXQB® (recognized CPUX training provider) CPUX-F basic knowledge at Foundation Level of Usability & UX and Advanced Level Usability Testing & Evaluation CPUX-UT for Usability Engineering projects, User Requirements Engineering based on CPUX-UR curriculum and Designing Solutions based on Advanced Level CPUX-DS curriculum. The complete package for a Usability Expert.

Core message of the training:

- In the training and the extensive practical exercises with coaching from a experienced certified expert you will learn the basic knowledge and all advanced methods of usability testing and evaluation as well as to understand the requirements and user needs of users and to conceptualize them in innovative Usability & UX engineering solutions with convincing designs and to implement them in interactive prototypes. You will become a usability & UX expert for the development of systems of all kinds in all industries.

Use artificial intelligence

- You will learn how to use AI tools (Artificial Intelligence) for the development and design of your UX concepts. You might develop personas and storyboards with AI tools.

- The seminar is for all people who want to qualify for a job in UX and digital transformation (Internet, software, Internet of Things, product development, automotive, administration, aerospace, aviation) and want to carry out usability tests and evaluations responsibly and develop digital interaction concepts.

- Usability engineering with lots of practical exercises. Learn how Lean UX, Design Thinking, Virtual Collaboration with V-Classroom-XL works. The live online course for UX professionals in digital transformation. Your questions will be answered live online and immediately.

- In addition to the basics of CPUX-F, the seminar teaches all important concepts for the development and design of digital products, websites / mobile, tablet, web apps and touch design in many practical exercises.
- You will work on a project to develop concepts and prototypes for digital products and services based on the fundamentals of the human-centered design process in accordance with ISO 9241 and the fundamentals of usability and user experience.
- You start with a context of use analysis, develop personas and derive user requirements for your project.
- The basics of good design will help you to design use scenarios, user flows and prototypes. You will learn how to use perceptual psychology, intuitiveness and affordances in interaction design.
- You will learn how to test and evaluate iteratively with real users and video recordings.

Unique:

- Planning, implementation and evaluation of remote usability tests with real users and planning, preparation and implementation of moderated usability tests with video recordings and cut videos for your test report.
- Usability & UX expert course including preparation for the basic CPUX-F certification of the UXQB®. The certificate "UXQB® Certified Professional for Usability and User Experience - Foundation Level (CPUX-F)" certifies that the certificate holder is familiar with the basic terms and concepts from the field of usability and user experience in the most important areas of competence.

Human-centered design process

- Understanding the essential elements of human-centered design
- 6 principles of human-centered design
- Involvement of users
- Iteration based on frequent usability evaluation
- Addressing the entire user experience

Basic terms - usability & user experience

- Usability & User Experience (UX) & the difference
- Concept of usability, effectiveness, efficiency & satisfaction
- Design & implement user experience
- Goal, user interface, dialog and interactive system
- Accessibility and aids
- Essential contents of ISO 9241
- Responsibilities of a user experience professional

Practical exercises:

- Distinguishing between usability & user experience using practical examples (IOS / Android / Windows Mobile)

Planning the human-centered design process:

- Deliverables and methods
- Human-centered quality goals

Understanding and defining the context of use:

- Elements of the context of use
- Task models & goals
- User groups, user group profiles and persona
- Primary users, secondary users, indirect users
- Actual scenarios versus usage scenarios (target scenarios)
- Interview and observation techniques
- User journey map

Practical exercises:

- Describing the context of use after collecting data via interview
- Creating a persona
- Formulate actual scenario

Specifying the user requirements

- User needs versus user requirements
- User requirements as a subset of stakeholder requirements

Practical exercises:

- Identifying user needs - What does the user really need?
- Deriving user requirements

Designing Solutions that meet user requirements - Specifying the interaction

- Task modeling as the basis for task-appropriate interactions
- Interaction specification with usage scenarios and storyboards
- Information architecture and navigation structure
- Basic principles of 'good UX design', golden ratio, aesthetics
- Psychology of perception - mental models, affordances, design principles
- Design and design rules
- IOS / Google Styleguide

Practical exercises:

- Formulating usage scenarios using the example of a mobile app / tablet app
- Developing storyboards and wireflows
- Harmonization of the design via wireframes
- Developing detailed use cases
- Developing interactive prototypes for a mobile app
- Exercise with Figma

Usability tests

- Types of usability tests
- Selecting and formulating usability test tasks
- Preparing and conducting usability tests
- Documenting and communicating usability test results
- Inspections and user surveys
- Types of inspection
- Inspection criteria
- User survey

Practical exercises:

- Developing test tasks for an online usability test, e.g. RapidUserTests
- Formulation of screening criteria for usability tests
- Preparation of documents for a remote / crowd usability test

Usability test & expert evaluation according CPUX-UT curriculumInspection - Expert Evaluation

- Familiarization with the most important usability evaluation methods, expert review, heuristic evaluation, cognitive walkthrough
- Classification of the evaluation methods in the usability engineering process

Practical exercises:

- Heuristic evaluation

Planning, conducting & evaluating usability tests

- Variants of usability tests
- Preparing a usability test
- Conducting a usability test
- Recruiting test subjects
- Creating an evaluation report
- Conducting a KJ workshop
- Report findings
- Prioritize and categorize findings

Practical exercises:

- Define recruitment criteria
- Creating a test script
- Conducting a usability test with real users
- Conducting a KJ workshop
- Creating a usability test report

User requirements engineering

- Planning and carrying out a context of use analysis
- Collect and document context of use information
- Identify requirements in context of use information
- Derive and structure user requirements from requirements
- Consolidate user requirements
- Work products and roles

Practical exercises:

- Plan and carry out context of use analysis
- Develop and describe personas
- Develop user group profiles
- Analyze and document task models
- Documenting context of use information
- Derive user requirements from needs
- Structure and consolidate user requiremen…